Last updated: October 05, 2025
This Privacy Policy describes how EarthyTones (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
Contact & Checkout Details: Name, email address, phone number, and shipping/billing address.
Contact Form Details: Name, email address, contact number, and city.
Customer Support Information: Information you choose to include in communications with us.
We may obtain information about you from third parties, including vendors and service providers:
Payment Processors: We use Razorpay to process payments. They collect payment information (e.g., bank account, credit or debit card information, billing address) to fulfill your orders. We use Razorpay’s Magic Checkout for a streamlined experience.
Future Advertising Partners: As we begin to run advertisements, we may receive information from partners to help us measure ad performance and reach you with relevant offers.
Providing Products and Services: To process your payments, fulfill your orders, arrange for shipping, facilitate returns, and manage your account.
Marketing and Advertising: To send you marketing communications by email or other channels and to show you advertisements for our products. We will use your information to tailor advertising on our Site and other websites in the future.
Security and Fraud Prevention: To detect and investigate possible fraudulent, illegal, or malicious activity.
Communicating with You: To provide customer support and improve our Services.
We may disclose your personal information to third parties in the following circumstances:
With vendors who perform services on our behalf (e.g., IT management, payment processing via Razorpay, fulfillment and shipping via Delhivery).
With business and marketing partners to provide services and advertise to you in the future.
To comply with any applicable legal obligations, enforce our terms of service, and protect our rights.
Depending on where you live, you may have rights in relation to your personal information, such as the right to access, correct, or delete the data we hold about you. You may exercise any of these rights by contacting us.
For any questions about our privacy practices, this Privacy Policy, or to exercise your rights, please contact us at:
Email: support@earthytones.in
Phone / WhatsApp: +91 9042612207
Address: No.7, Kumarasamy Nagar, Model school road, Shollinganallur, Chennai 600119
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